In order to run a successful eCommerce business, there are many pieces of your business that need to run smoothly. It is inevitable that at some point, something won’t be satisfactory to the customer, or a mistake will be made. Having an exceptional customer service team can help you avoid Read more…
Shoppers are always on the lookout for a good deal. Even if your products are reasonably priced, offering the occasional coupon or special can motivate customers to make a purchase. If you use coupons and discounts correctly, they can be a great way to make sales without losing money. Plan Read more…
There are many metrics that are important to keep up with when running a business. Taking time to educate yourself on what is working, what customers are responding to, and what your weak areas are can make a world of difference in your success. One important metric that can get Read more…
When interacting with a store as a customer, you are looking to have a positive, enjoyable experience. Having a positive customer experience is significant in a buyer’s decision to shop with a business again- or not. Happy customers can have a huge impact on your brand, so take a look Read more…
Part of running a successful brand is getting the conversation going about you- who you are, what you do, and why you do it. Once you start growing, your public perception will grow as well. Monitoring what people are saying about you is important for your growth and brand image. Read more…