As technology advances, there are more and more ways to integrate it into our lives. Customer behaviors will continue to change and progress, so business owners, marketers, sales associates, and everyone else on your team needs to be prepared to keep up with their needs. Omnichannel retail has rapidly Read more…
Chances are, when you started your business, creating a website was high on your priority list. Websites serve as an information hub for customers, and is probably the first place they’ll go if they are looking for information. Although some customers may stumble across your website on their own, driving Read more…
Tracking your analytics is one of the best ways to keep up with your data and meet your company goals. Google Analytics is a free tool that helps you understand what visitors are doing on your website, and analyze the results. If you have not used Google Analytics before, Read more…
Being able to identify your customers, and their level of happiness with your company, can be extremely helpful in running a successful business. Tracking customer happiness, and the levels it goes up or down, might sound very abstract, but it is a powerful and measurable tool. Net Promoter Scores Read more…
Designing or updating a website for your eCommerce company can seem overwhelming. Creating a website that is easy to navigate, pleasing to look at, and includes all of the information your customers need can seem daunting. While there is a lot of work that goes into designing your website, Read more…