How To Grow & Manage Customer Reviews

    Reviews are key for an online business. They are an essential part of branding and marketing and they help build customer trust. Reviews can help a business better understand their products and they contribute to search engine optimization. Also, highly-rated products often sell more in quantity and price. Read more…

Online Reputation Management

Media is changing and companies are now left having to deal with a variety of publications from traditional print and broadcast media to social media and review sites. So what does this mean? A “one size fits all” approach for bad publicity or simply ignoring these publications will no longer Read more…