Online Reputation Management

These days is easier than ever for customers to share their opinions online. Whether they are singing your praises or expressing their dissatisfaction, they have limitless opportunities to discuss their experience with your company. Online reputation management is incredibly important if you want your brand to be successful. If you Read more…

A Guide To Chargebacks

  Credit card chargebacks are an annoying and costly part of running an eCommerce business. Chargebacks occur when a customer disputes a charge they see on their credit card statement in order to get their funds back. If their dispute is deemed valid, the eCommerce merchant is required to refund Read more…

Handling Negative Reviews

  Every business, no matter how great, is going to get some negative reviews. While these reviews probably will not make or break you, how you handle the reviews can. Reading negative reviews can feel like a personal attack, but they are almost always coming from a place of frustration Read more…

Hashtag 101

  In the age of technology, it is easy to get lost or confused by the ever-changing trends and algorithms. One trend that is not new, but has dramatically risen in popularity over the past decade, is the hashtag. A hashtag is simply a word or phrase without spaces, following Read more…