As every marketing professional knows, customer retention is one of the most important things your company can focus on. Retaining the customers you already have saves you money from constantly trying to recruit new customers, helps you with word of mouth marketing, and increases revenue. American Express discovered that retained Read more…
The beginning of the new year is an exciting time. Employees return to work refreshed from the holiday break, with new inspiration and eagerness to get started on their personal New Year’s resolutions. A new year is also the perfect time to plan some New Year’s resolutions for your Read more…
If you have been keeping up with technology trends over the past few years, you will know that bots are all the rage. Whether or not you want to have bots or chat bots for your ecommerce store, they are a trend worth educating yourself on. Bots, chat bots, and Read more…
Having a “boring” product or service is a major challenge to marketers. Some products, such as clothing, food, or home goods, are naturally easy to photograph and present. Others, such as financial services, necessities, or insurance can be difficult. Just because your product is not exciting on the outside does Read more…
Black Friday is one of the single largest shopping days of the year. Customers wake up at the crack of dawn to ensure that they get the best deals on presents for their loved ones, and might even snag a few things for themselves. For small businesses, Black Friday can Read more…