If you are familiar with sales and marketing, chances are you have heard of the buyer’s journey. The buyer’s journey is the process that a potential buyer goes through when making the decision to purchase (or not purchase) a product. The buyer’s journey consists of three stages: Awareness, Consideration, and Read more…
Every day, we feel dozens of emotions. Some good, some bad, all specific to our attitude, circumstances, and social situations. A study done in 2014 says that we are only capable of four basic emotions: happy, sad, afraid, and angry. However, mixing these emotions together creates a “wheel of emotion”, Read more…
Usability testing is an easy step to overlook while developing or redesigning your website. After putting hard work into creating something you are certain your customers and potential customers will love, getting someone else to evaluate it can slip your mind. However, it is easy to let little mistakes slip Read more…
Ecommerce companies have gotten highly competitive, with every purchase, click, and conversion making a difference to each company’s success. As most ecommerce businesses know, keeping customers is easier and cheaper than trying to gain new customers. So how do you keep customers engaged and happy with your company? With all Read more…
Retaining customers is not an easy task, but it is important to maintain your business. Having a happy and consistent customer base helps to show new potential customers that your product is worth their money and time. Gaining new customers is also expensive, and you want to grow your customer Read more…