Even in this era of social media and constant connectivity, a Frequently Asked Questions (FAQ) page is still one of the most valuable and powerful tools for online businesses. When used correctly, it can offer tremendous value to consumers by creatively answering their questions. It is the perfect place Read more…
The Internet has forever changed the way consumers shop. Throughout the past decade, the evolution of technology and the Internet has allowed online businesses to capitalize on consumer needs, enhance customer experience and even increase brand awareness. As a result, online shopping has grown to rival traditional shopping Read more…
Traditionally, the consumer decision journey has always been depicted as a funnel. The funnel served as the primary model for how a prospective customer moves from initial brand awareness to purchase. But, the funnel concept was created long before social media, blogging, or digital content marketing ever existed, so Read more…
A common problem facing most online businesses today is producing great content that continually engages their audience. In order for businesses to differentiate themselves from the competition, their content needs to stay fresh, relevant, and distinctive. It also needs to effectively answer questions so consumers can make informed Read more…
Online fraud is expected to flourish as the US rollouts EMV technology. The transition has made physical credit cards nearly impossible to counterfeit and fraudsters are now turning their attention to online sales. Some reports even indicate online retail fraud in the US alone to rise by 106 Read more…