No matter how great your company is, you are going to get a negative review every once in a while. Negative customer reviews can be really discouraging and frustrating, but ignoring them will not solve anything. Knowing how to monitor and respond to negative reviews is important in keeping Read more…
Every business will come across challenges, but small businesses come with their own set of struggles. It can be hard for small businesses, especially new ones, to stay afloat and maintain a solid income. There are several common issues that small businesses often run into that hurt their chances Read more…
When selling products to customers, it can be hard to stand out against your competitors. With so many products on the market, why should they choose yours? Having a value proposition lets customers know why they should choose you, and how you can help provide them with what they Read more…
One of the many reasons that customers choose to purchase items online so often is for the ease and convenience of it. With the steady incline of eCommerce companies, it is easier than ever for customers to purchase things that they need or want via the internet. From groceries Read more…
Usability, as we learned last week, allows your customers easy access to your website, and accomplishing specific goals quickly. This is crucial for the success of your website and for your customer’s satisfaction. Usability testing is the best way to see what areas of your website are strong, and Read more…