With the convenience of today’s digital world, customers expect to be able to get a quick, convenient response from companies. Although realistically, you cannot be available 24/7, adding a live chat feature to your website can help customers contact you during business hours. Adding a live chat can be a Read more…
Building a website is not only an excellent way to show off and sell your product, but a great way to let customers get you know you as a brand. While getting to know someone in person can be difficult, getting to know someone online provides even more of a Read more…
Any company that has a digital presence knows how important it is to drive organic traffic to your company’s website, and this is especially true for ecommerce companies. Filling your customer’s needs with a product or solution is a significant part of your company’s success, but you need to be Read more…
Retaining customers is not an easy task, but it is important to maintain your business. Having a happy and consistent customer base helps to show new potential customers that your product is worth their money and time. Gaining new customers is also expensive, and you want to grow your customer Read more…
Credit card pre-authorization is something that many customers and merchants have heard of, but do not really understand. Pre-authorizations are done to help prevent fraud, reduce processing costs, and increase customer satisfaction. Pre-authorization is not something that all companies take advantage of, although it can be beneficial to both Read more…