Online shopping has seen a huge rise in popularity, and has become the preferred shopping method by most customers. Although a few stores choose to stay brick-and-mortar only, customers can now purchase everything from groceries to home supplies to Read more…
As the majority of marketers and businesses know, social media can be a wonderful and useful way to interact with customers, reach new audiences, and have some fun. Facebook, Instagram, and Twitter probably come to mind immediately for most when Read more…
When trying to better or grow your company, it can be difficult to find a clear starting point. Often, marketers are told to research customers, competitors, and sales, but not given a clear starting path. This can be confusing, Read more…
The beginning of the new year is an exciting time. Employees return to work refreshed from the holiday break, with new inspiration and eagerness to get started on their personal New Year’s resolutions. A new year is also the Read more…
Chances are, if you have been on the internet over the past few years you have had some exposure to Chat Bots. Whether through personal experience or our Introduction to Bots, this trend is taking over customer service channels. Read more…