Last week, we discussed how to get more Google reviews for your business. Once your reviews start to pick up, it is exciting to see what feedback customers have for you. However, fake Google reviews have become increasingly common, giving your potential customers false information. So how do you spot Read more…
No matter how great your company is, you are going to get a negative review every once in a while. Negative customer reviews can be really discouraging and frustrating, but ignoring them will not solve anything. Knowing how to monitor and respond to negative reviews is important in keeping Read more…
Every business, no matter how great, is going to get some negative reviews. While these reviews probably will not make or break you, how you handle the reviews can. Reading negative reviews can feel like a personal attack, but they are almost always coming from a place of frustration Read more…