Responding To Negative Reviews

  No matter how great your company is, you are going to get a negative review every once in a while. Negative customer reviews can be really discouraging and frustrating, but ignoring them will not solve anything. Knowing how to monitor and respond to negative reviews is important in keeping Read more…

Intro To Benchmarking

  The ultimate success of your business can be measured differently depending on your goals and industry. Despite the different challenges and objectives that each company faces, there are some questions that each business needs to ask themselves to move forward and grow. Benchmarking is a strategy that anyone can Read more…

LinkedIn For Beginners

  With customers spending hours a day online browsing social media, it makes sense to keep a strong presence on the platforms they are using. With all of the spent creating visible content, there is one popular platform that is often overlooked: LinkedIn. LinkedIn is a powerful tool when used Read more…